News — Shipping Service

Postal services to certain destinations subject to delay

2022.01.11

After 2022/1/1 suspended Airmail, Speedpost(EMS) services to Australia, Canada, Mexico, United States and certain other destinations.
E78 shop enable some alternative shipping servicer for customer.

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Here is the Alternative Courier Service.
DHL, Quantium, Aramex, SF Express, UPS, Hong Kong post Surface servicer.

DHL
The fastest and safely shipping servicer. We are highly recommend this shipping option.
Global express courier with a strong network in Europe. DHL Express offers the following services to ship within Hong Kong and to USA, Europe, Australia, Japan and 220+ countries worldwide.
Here is the main service DHL Express.

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Quantium

eCommerce logistics services provider in the Asia Pacific Region. They offers the following services to ship within Hong Kong and to USA, Europe, Australia, Japan and 220+ countries worldwide. 
Here is 3 main service Quantium Q-Sure, Quantium - Mail, Quantium ePAC.

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Aramex

International express and mail delivery with strong networks in the Middle East. They offers the following services to ship within Hong Kong and to USA, Europe, Australia, Japan and 220+ countries worldwide. 
Here is 2 main service Aramex Parcel, Aramex Parcel EPX.

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SF Express

A Chinese delivery services company. It is the second largest courier in China. They offers the following services to ship within Hong Kong and to USA, Europe, Australia, Japan and 220+ countries worldwide. 
Here is 2 main service SF Express EC-Ship, SF Express Economy Express

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UPS

United Parcel Service (UPS) are a US based express courier service with a global footprint. They offers the following services to ship within Hong Kong and to USA, Europe, Australia, Japan and 220+ countries worldwide. 
Here is 3 main service UPS Worldwide Saver®, UPS Express®, UPS Worldwide Expedited®

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Hong Kong post Surface Servicer

Postal service of Hong Kong. The cheapest shipping service and long delivery time. They offers the following services to ship within Hong Kong and to USA, Europe, Australia, Japan and 220+ countries worldwide. 

However, owing to insufficient sea container capacity, we regret that extra time may be required for conveyance of your mail items (including Surface mail) to the destinations despite the completion of local processes after posting. In addition, delivery operations of our overseas counterparts may also be affected due to the pandemic.

Here is 2 main service Surface Mail Packet, Surface Parcel.

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Airmail services to Australia, Canada, Mexico, United States and certain other destinations suspended ********************************************************************************* Hongkong Post announced today (December 31) that, owing to the substantial reduction in flight frequencies or even cancellation of flights by airlines for certain destinations, all airmail services (including Speedpost) to Australia, Canada, Mexico and the United States will be suspended from tomorrow (January 1) until further notice. Hongkong Post will continue working closely with air freight contractors for resumption of the impacted services as soon as possible. In addition, airmail services to Belize, Christmas Island (Indian Ocean), Cocos (Keeling) Islands, Cuba, El Salvador, Guatemala, Nicaragua and Norfolk Islands will also be suspended in view of mail transiting via Australia and Mexico. Members of the public may visit the web page of Hongkong Post at www.hongkongpost.hk/en/about_us/whats_new/notices/index_id_1105.html on the service availability for overseas destinations. For enquiries, please contact Hongkong Post at 2921 2222. Ends/Friday, December 31, 2021 Issued at HKT 18:00

Throughout the pandemic, Hongkong Post has been putting our best efforts to minimise the disruptions to our services. However, owing to insufficient air flight and sea container capacity, we regret that extra time may be required for conveyance of your mail items (including Speedpost) to the destinations despite the completion of local processes after posting. Please find the information in the table below. In addition, delivery operations of our overseas counterparts may also be affected due to the pandemic.

*Austria, Belgium, Czech Republic, Denmark, France, Finland, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Romania, Spain and Sweden.

**Generally speaking, mail despatches will be shipped within 10 - 15 days of the latest date of posting. The above listed are the extra time required.
# Surface packet and parcel services to Guangdong Province are under suspension.

Members of the public may visit the web page of Hongkong Post at www.hongkongpost.hk/en/about_us/whats_new/notices/index_id_1096.html on the service availability for overseas destinations.

Thank you for your patience.

跟據香港政府及郵政於7月25日因CONVID-19爆發服務

公佈

因應政府宣布延長政府僱員特別上班安排，香港郵政今日（七月二十五日）公布七月二十七日至八月二日的郵政服務安排。

在平衡市民對郵政局櫃位服務的需求及盡量減低疫情在社區擴散的風險下，本署會於下星期重開郵政局，但位於疫情較嚴峻的黃大仙區郵政局將會暫停服務，包括彩虹邨郵政局、竹園郵政局、富山郵政局、樂富郵政局、牛池灣郵政局、慈雲山郵政局及黃大仙郵政局，其餘全線郵政局則會於星期一、三、五維持正常開門時間，但會提早於下午四時關閉；流動郵政局會暫停服務。

此外，本署會提供隔天的郵件派遞（包括特快專遞）服務及郵箱收信服務，但黃大仙區（包括黃大仙、樂富、天馬、慈雲山、彩虹、彩雲、鑽石山、新蒲崗、牛池灣、竹園及斧山）及過去14天內曾有確診個案居住過的住宅大廈的上門派遞服務將會暫停。就該些地區需上門派遞的郵件，本署會向收件人發出領件通知卡，通知領件安排。

一直以來，香港郵政在全線郵政局均有採取各種減低社交接觸及預防感染措施。為配合下星期重開郵政局，本署會加強措施，除為進入郵政局的人士量度體溫及要求其配戴口罩外，亦會要求進入郵政局的人士使用消毒搓手液及實施人流管制安排，並會於有需要時以派籌方式疏導市民，以減低社交接觸及避免人流聚集。

由於郵政局開放時間有所調整，市民如有必要前往郵政局使用櫃位服務或需等候較長的時間。因應上述的特別安排，本地及出入口郵件服務會有所延誤，就此帶來的不便，敬希市民見諒。

e78會恢復郵政郵寄服務，但由於郵政服務有限，可能會有延遲。建議可繼續先選用其他快遞公司服務。

包括：

國際郵件：DHL、FedEx、UPS及順豐快遞。

本地郵件：E78自取點取件、E78門市自取及順豐快遞。

如有需要歡迎聯絡我們📱📧
如有更新調整會盡快公佈，請留意我哋各社交平台及網店blog公佈！📡

HK Post Service will back in e78 online store.

However, as too much parcel HK Post needs to process. Therefore HK Post service maybe delay.

We suggest using other couriers first.

International mail: DHL, FedEx, UPS and SF Express.

Local mail: E78 Store pickup, E78 self-pickup point and SF Express.

Any updates will be updated on our social media and online store blogs! 📡