Hong Kong Local Post postal services update
e78 still try our best to provide the best service. In view of the latest epidemic situation, there will be some adjustments to the provision of postal services.
Latest Service Arrangements under the Epidemic – Suspension of To-door Delivery Services
A. To-Door Delivery Services
1. The current epidemic has affected the operation of delivery to various degrees. The transit time of all shipments will not be guaranteed, we sincerely thank customers for their great understanding.
2. Starting from 5 March 2022, to-door services will be suspended until further notice. Understand customers will have the needs on delivery services, we encourage our customers using self-pick up and drop off services at more than 1,000 SF network points including SF Business Stations, SF Stores, SF Service Partners (There will be more Convenience Stores joining the SF network, providing more location options for customers in using our services) and SF Lockers to avoid waiting, also the timeliness of using this service is more controllable and convenient. During this difficult period, the company is facing rapid rise of operation costs, but the company continues to adhere customer-oriented principle, no additional surcharges will be charged on top of the self-drop off and pick up services and keeping the service fees unchanged, overcoming difficult times with customers.
Please click here for the address and business hours of SF Business Stations.
Please click here for the address and business hours of SF Stores.
Please click here for the address and business hours of SF Lockers.
3. Customers can learn more about the real-time status of their shipments from "Tracking" function on SFHK's official website and SFHK APP.
Hong Kong Post
With effect from Thursday (March 3), all post offices will open at 9.30am from Monday to Saturday with the closing hours remain unchanged at 4pm (Monday to Friday) and 1pm (Saturday), except Causeway Bay Post Office and Peak Post Office which will remain unchanged. The service of mobile post offices (No. 1 and No. 2) will be temporarily suspended.
In addition, 25 designated post offices will only provide services on Wednesday and Saturday, with details listed in the Annex. Members of the public can access postal services at other nearby post offices in the districts. For the locations of the post offices, please refer to the following link: hongkongpost.hk/en/about_us/network/post_offices/index.html#list.
Arising from cases of preliminary positive/positive for COVID-19 in the postal operations team and the subsequent disinfection of the premises and mails concerned, some postal services (including iPostal Stations, iPostal Kiosks and mail collection from posting boxes) will be affected despite our best efforts to minimise its impact. We apologise for the inconvenience caused.
Temporary closure of Post Office
E78 Pickup Point
Some pick-up locations have changed their business hours
Due to the epidemic situation, the following self-pickup points will change their business hours until further notice. Sorry for the inconvenience.
Lai Chi Kok and San Po Kong Pick Up Points
Business hours changed to Monday, Wednesday, Friday 10:30-14:00; 15:00-19:30
Tuen Mun Chi Lok Pick Up Point
Business hours changed to Monday, Wednesday, Friday 10:30-14:00; 15:00-20:00
New Gordon and Wong Tai Sin Pick Up Points
Opening hours changed to Tuesday, Thursday 10:30-14:00; 15:00-19:30 and Saturday 13:00-17:00
Tuen Mun Pick Up Point
Opening hours changed to Tuesday, Thursday 10:30-14:00; 15:00-20:00 and Saturday 13:00-17:00